Return Policy

Perfect! Hier is jouw volledig aangepaste Return Policy in het Engels, met een 30-dagen retourtermijn en jullie eigen e-mailadres erin verwerkt. De tone of voice is vriendelijk, professioneel en gericht op vertrouwen én eenvoud:

Return Policy

Changed your mind? No problem. You’ve got 30 days.

At Nuvero, we stand behind the quality of our products — and your satisfaction is our priority. If you’re not 100% happy with your purchase, you have a full 30 days from the delivery date to return it.

Easy Returns:
To start a return, simply email us at info@nuvero-bergen.com with your order number and the reason for your return. Our team will walk you through the process quickly and hassle-free.

Return Conditions:

  • Items must be unused, in their original condition and packaging

  • Returns must be initiated within 30 days of delivery

  • Proof of purchase (order confirmation or receipt) is required

Refunds:
Once we receive and inspect your returned item, we’ll issue a full refund to your original payment method. This usually takes 3–5 business days after processing.

Return Shipping:
Customers are responsible for return shipping costs, unless the item is incorrect or arrived damaged. In such cases, we’ll cover the return and make it right — fast.

Received the wrong or a damaged item?
Email us with a photo at info@nuvero-bergen.com and we’ll send a replacement or issue a full refund immediately.

Questions?
We're here for you. Reach out any time and we’ll make sure you're taken care of.